Shipping policy
Free Shipping We offer FREE shipping on all U.S. domestic orders. No minimum order required. Some additional shipping services are available at an extra flat fee at checkout.
All international orders are subject to a shipping charge. International duties, taxes, and fees are the full responsibility of the buyer and will be collected by the carrier prior to delivery.
Processing Time All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or federal holidays. During peak seasons, processing times may be slightly longer.
Shipping Rates & Delivery Times
| Destination | Method | Cost | Estimated Delivery |
|---|---|---|---|
| United States | Standard (USPS/UPS) | FREE | 3-7 business days |
| International | Standard International | Calculated at checkout | 7-21 business days |
Order Tracking Once your order has shipped, you will receive a confirmation email with your tracking number. Please allow 24-48 hours for tracking information to update.
Incorrect Addresses Please ensure your shipping address is correct at the time of purchase. Mystical Fire Com Inc is not responsible for orders shipped to incorrectly entered addresses. Additional shipping charges may apply for re-routed packages.
Damaged or Lost Packages If your package arrives damaged or is lost in transit, please contact us immediately at info@mysticalfire.com. We will work quickly to resolve the issue.
Contact Us Mystical Fire Com Inc info@mysticalfire.com www.mysticalfire.com